Chessbase reader app4/1/2024 It is not stated anywhere in my order where to find that serial, So I asked you them SO MANY times and no answer on this exact question just a bunch of other answers that did not make sense at all, avoiding the questions totally and ignoring me. I ordered Chessbase 15 and Opening Encyclopedia 2019 and with CB 15 it should have included a serial for 3 months premium on. Instead, I had to report them to my credit card company for not giving me what I purchased. It took over 2 months to get an answer from those guys that they could have answered me back in 1 minute and it would have worked out just fine. I have never been so humiliated and offended by their lack of customer service, it's a disgrace, to say the least. The guys at ChessBase do not take your customers seriously at all answering emails.
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